How to enable the click tracking feature in Clevertap?

How to enable the click tracking feature in Clevertap?

Note: Please ensure that the click tracking toggle is enabled while creating a WhatsApp template on MSG91, then proceed with the steps below.

Step 1: Navigate to the WhatsApp Channel under the Settings menu in your CleverTap panel, then click on the "Create New Template" button located at the top left.

Step 2:  Now you need to select the template type.

Step 3: After selecting the template type, enter the template name and content from the MSG91 WhatsApp section template option. Then, check the button checkbox, click on the "+Button" icon, and select "Visit Website." Next, enter the button text as configured in the MSG91 panel, select the provider click tracking option from the dropdown, and submit the template.

Template Type > Template Name > Enter Content > Select Button Check Box > +Button icon > Visit Website > Button Text > Provider Click Tracking > Submit.

Step 4: Now, click on "Campaign" from the left sidebar, then click on the "+Campaign" icon and select "WhatsApp" from the dropdown menu.

Step 5: Now, configure the necessary details to set up the campaign and publish it.

Step 6: Then, click on the "Stats" button to view the clicks, as shown in the screenshot below.

Thank you for following the steps!

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Contributors

This section was prepared Partners Team:  [email protected]:

• Tahir Khan

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