All About the 429 Rate Limit Error

📌 What is Rate Limiting?

Rate Limiting is a performance safeguard that controls the number of requests that can be made to our services within a specific time frame. It helps maintain system stability and ensures fair usage for all users.

😊 Why This is Good for You

We’ve introduced Rate Limiting to ensure a smooth and uninterrupted experience for you, even during peak traffic hours. This measure keeps our services fast, responsive, and reliable for everyone at all times.

❗ What is Error Code 429?

If you see a 429 Rate Limit Error, don’t worry! This simply means that your requests are being sent faster than what the system can handle at that moment (typically in terms of requests per second).

🕒 How It Works

• Rate limits are applied on per-second requests

• Currently applicable only to the MSG91 panel

• API integrations remain unaffected, unless specified otherwise

🙌 What You Need to Do

To handle this efficiently and ensure your request is processed without issues, we recommend taking one of the following standard actions when you receive a 429 error:

1. Reduce the request frequency, or

2. Implement retry logic (with delays between attempts), or

3. Contact the MSG91 Account Manager for guidance on high-volume use cases

These actions will help your request get resubmitted to MSG91 smoothly and allow your messages to be processed successfully.

💬 Need Help?

Our team is always here for you. If you need any assistance or clarification, feel free to reach out at [email protected]. We’re happy to help!