FAQ
MCP Server
Fair Usage Policy

Fair Usage Policy

At viaSocket, we believe in empowering our users to create and automate workflows without restrictions. We want you to leverage our platform to its full potential, without being limited by arbitrary thresholds.

Our goal is to provide a smooth and efficient experience, so you can focus on building intelligent and seamless integrations.

Guiding Principles

While we do not impose hard usage limits on the number of requests or the volume of interactions you can have through viaSocket's Model Context Protocol (MCP), we ask that users adhere to the following guidelines to ensure that everyone can benefit from a fair and efficient service:

  1. Responsible Usage: We encourage users to interact with the platform in a manner that does not impact the experience of others. Excessive or malicious usage that disrupts the platform or its services may be subject to review.

  2. Security and Integrity: Ensure that your usage complies with our security standards. We prohibit any activity that would compromise the platform’s integrity, including, but not limited to, unauthorized data scraping, attacks, or any other forms of malicious activities.

  3. Fairness: While we don’t set hard caps, please avoid automating actions that could unintentionally overload the system, such as excessive API calls or spam-like behaviors. Use the platform responsibly to maintain optimal performance for all users.

  4. Compliance: Users must ensure that they are in compliance with all applicable laws and regulations, including but not limited to data privacy laws like GDPR, CCPA, and others. All data processed via the platform must be done with the necessary permissions and rights.

What We Do Not Tolerate

We take violations of our terms seriously. The following activities are strictly prohibited and could lead to suspension of access to viaSocket MCP:

  • Malicious Activity: Including attempts to exploit the platform or compromise its security.

  • Misuse of Data: Engaging in any activity that violates data privacy or intellectual property laws.

  • Spamming or Fraudulent Behavior: Sending unsolicited communications or attempting to mislead others.

  • Service Disruptions: Engaging in any actions that would intentionally degrade the quality or availability of the service for other users.

A Commitment to Growth

We are dedicated to growing alongside our users. We understand that as you scale your business, your needs may evolve. If your usage is expanding beyond typical operations, or if you require additional support or resources, we are here to help.

Please reach out to our support team at [email protected], and we’ll be happy to assist you in optimizing your experience.

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