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What is viaSocket?

viaSocket is an AI-powered tool that helps you automate tasks and connect different apps easily. It works with over 5000 applications to simplify complex processes and increase productivity.

Folders

In viaSocket, folders help organize tasks within a workspace. You can group related tasks together, making it easier to manage and organize your work.

User Management  

viaSocket offers strong team collaboration tools that make it easy for team members to communicate and work together within workflows. These features help improve efficiency, boost productivity, and keep everyone on the same page.

Trigger Your Workflows

viaSocket offers different ways to start workflows:

• Webhooks: Set up webhooks to trigger workflows automatically when something happens in an external system or app. For example, a webhook can trigger a workflow when a new lead is added to a CRM system.
  

• App Integrations: viaSocket connects with popular apps, so workflows can be triggered by actions in those apps. For example, you can set up workflows to send automatic emails when new entries are added to a Google Sheets document.
  

• Cron: Schedule workflows to run at specific times or intervals using cron. This is useful for automating tasks that need to happen regularly, like creating monthly reports or updating databases.

Built-in Tools

viaSocket provides a range of built-in tools to enhance workflow automation, including:

• Multiple Paths (If Conditions)
  Lets you branch your workflow based on conditions. Essentially, it checks if something is true or false and then routes the flow accordingly.

• Custom Logic (JS Code)
  Allows you to write and run your own JavaScript code to perform custom tasks or calculations within your flow.

• Variable
  Lets you store or transform data for use later in the workflow. Think of it like a container that holds a value you can reference.

• HTTP API Request
  Enables you to send and receive data from external services via API calls, integrating outside information into your flow.

• Human Intervention
  Pauses the automation so a person can manually review, approve, or input data before the flow continues.

• AI Step
  Lets you ask an AI model a question or prompt and then use its response to influence the next steps in the workflow.

• Memory
  Stores data from previous runs or steps, allowing you to recall and use that information later in the flow.

• Delay
  Pauses the workflow for a specified amount of time or until a condition is met, then continues processing.

• Comment
  A simple note or explanation to document and clarify parts of the workflow for anyone reading or editing it.

Embed

Embedding viaSocket into your app allows you to add automation features that improve productivity. It connects with thousands of apps, so users can automate tasks without leaving your platform. You can also customise the look to match your brand, giving users a smooth and consistent experience.

Automation Experts

Automation Experts in viaSocket are agencies or freelancers who know a lot about workflow automation. They help businesses design, set up, and improve workflows to get the most out of viaSocket. By working with these experts, users can make their processes more efficient, boost productivity, and get personalised support and solutions for their specific needs.

Ask AI

Ask AI in viaSocket uses smart technology to improve your workflows. It gives helpful suggestions, automates complicated tasks, and boosts performance, making your workflows faster and more efficient. For example, users can ask the AI to create workflows or generate code based on their needs. Ask AI helps users use AI to make workflows better and improve decision-making.

Invocations

In viaSocket, each action counts as one invocation, while the initial trigger does not. Understanding and managing invocations is essential for optimizing resource use, controlling costs, and ensuring efficient workflow performance within your plan’s limits.

For example, if a lead submits a contact form, and ViaSocket adds the lead's details to your CRM and sends a Slack notification, it consumes two invocations.

Metrics

Metrics in viaSocket give important information about how well your workflows are performing. They track things like execution time, status, how often the workflow runs, error rates, and resource use. These details help you improve efficiency, manage costs, make your workflows more reliable, and scale them up. By keeping an eye on these metrics, you can make smart decisions to improve and simplify your automation processes.

Notifications

viaSocket lets users choose which apps they want to receive notifications from about their workflows. This keeps you updated on important events like failed steps, issues, and alerts, helping you take quick action and keep everything running smoothly.

Whether you want to automate simple tasks, improve complex processes, or connect different systems, viaSocket gives you the tools and flexibility to do it efficiently.

By using AI and powerful integrations, viaSocket helps businesses work more efficiently, reduce manual work, and focus on what really matters: growing and innovating.

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At viaSocket, we understand the importance of supporting startups in their journey towards success. We are committed to empowering emerging businesses with the tools they need to thrive in today's competitive landscape. That's why we offer special incentives tailored specifically for startups.

  

6 Months Free Plan for Startups

As part of our dedication to nurturing startup ecosystems, we are pleased to offer a generous 6-month free plan for all qualifying startups. Whether you're just starting out or looking to scale your operations, viaSocket is here to support you every step of the way.

1 Year Free Plan for Incubator and Accelerator-Backed Startups

Recognizing the invaluable support provided by incubators and accelerators, we extend our offering to startups that are backed or supported by these organizations. Eligible startups will receive an extended 1-year free plan on viaSocket, enabling them to focus on innovation without the burden of subscription fees.

How to Avail the Startup Benefits

If you are a startup looking to take advantage of our special offerings, simply follow these steps:

1. Ensure that your startup meets the criteria for the respective free plan (6 months for all startups, 1 year for incubator and accelerator-backed startups).
   
   

2. For accessing this benefit you just need to update the form while creating the account on viaSocket.

Our Commitment to Startup Success

At viaSocket, we believe in the power of startups to drive innovation and change the world. By providing access to essential workflow automation tools, we aim to empower startups to focus on what matters most – building great products and scaling their businesses.

Join us in shaping the future of entrepreneurship and unleashing the potential of startups worldwide.

For any inquiries or assistance regarding our startup policy, feel free to reach out to our support team at [email protected].

Thank you for choosing viaSocket.

• Email: [email protected]

• Phone: +13154442439

Performance Metrics

viaSocket will monitor and report on the following performance metrics:

• Workflow Execution Time: Average time taken to execute a workflow from trigger to completion.

• API Response Time: Average response time for API requests.

• Error Rate: Percentage of failed workflow executions or API requests.

These metrics will be reviewed monthly to ensure optimal performance.

Service Credits

If viaSocket fails to meet the uptime guarantee, customers may be eligible for service credits. Service credits are calculated based on the monthly subscription fee and the amount of downtime.

Uptime-Based Service Credits

• 99.0% - 99.9% Uptime: 10% service credit

• 95.0% - 98.9% Uptime: 25% service credit

• < 95.0% Uptime: 50% service credit

Claim Process

To claim service credits, customers must submit a request to [email protected] within 30 days of the end of the month in which the SLA breach occurred. The request must include:

• Customer account details

• Dates and times of the service unavailability

• Description of the impact on business operations

Exclusions

This SLA does not cover performance issues or service unavailability caused by:

• Factors outside of viaSocket's reasonable control (e.g., natural disasters, network failures)

• Customer's hardware, software, or third-party services

• Actions or inactions of the customer or any third party

• Scheduled maintenance with prior notification

Monitoring and Reporting

viaSocket will provide customers with access to a dashboard that monitors real-time performance metrics and historical uptime data. Monthly reports will be available upon request.

Termination and Amendments

This SLA remains in effect for the duration of the customer's subscription. viaSocket reserves the right to amend this SLA. Any changes will be communicated at least 30 days in advance through email and our platform.

Contact Information 

For any inquiries or issues regarding this SLA, please contact viaSocket Support:

• Email: [email protected]

• Phone: +13154442439

1. Activate Your Access: Use the promo code BetaTester365 to activate for free access.
2. Test the Platform: Explore the platform’s features, integrations, and tools.
3. Submit Your Feedback: Report bugs or suggestions by emailing us at [email protected]. For security bug reports, we’ll aim to reward your efforts based on what’s possible at this stage of our journey.

We’re excited about the opportunity to work together and believe your feedback will help shape viaSocket into a superior product. We look forward to your participation!

Best regards,   
viaSocket Team

This License Agreement may not provide for usage rules for the Licensed Application that are in conflict with the latest Google Play Terms of Service ("Usage Rules"). Walkover Web Solutions acknowledges that it had the opportunity to review the Usage Rules and this License Agreement is not conflicting with them.

viaSocket when purchased or downloaded through the Services, is licensed to You for use only under the terms of this License Agreement. The Licensor reserves all rights not expressly granted to You. viaSocket is to be used on devices that operate with Google's operating system ("Android").

1. THE APPLICATION

viaSocket ("Licensed Application") is a piece of software created to viaSocket was created to make workflow automation easy for businesses of all sizes. It allows non-technical users to automate repetitive tasks and integrate 5000+ apps without writing a single line of code. The goal is to help teams save time, increase productivity, and streamline processes—all in one platform. With viaSocket, automation becomes simple, scalable, and accessible to everyone. — and customized for Android mobile devices ("Devices"). It is used to viaSocket helps businesses automate tasks and integrate apps without coding, saving time and boosting productivity. It simplifies workflows and connects over 5,000 apps..

The Licensed Application is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use this Licensed Application. You may not use the Licensed Application in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

2. SCOPE OF LICENSE

2.1  You are given a non-transferable, non-exclusive, non-sublicensable license to install and use the Licensed Application on any Devices that You (End-User) own or control and as permitted by the Usage Rules, with the exception that such Licensed Application may be accessed and used by other accounts associated with You (End-User, The Purchaser) via Family Sharing or volume purchasing.

2.2  This license will also govern any updates of the Licensed Application provided by Licensor that replace, repair, and/or supplement the first Licensed Application, unless a separate license is provided for such update, in which case the terms of that new license will govern.

2.3  Violations of the obligations mentioned above, as well as the attempt of such infringement, may be subject to prosecution and damages.

2.4  Licensor reserves the right to modify the terms and conditions of licensing.

2.5  Nothing in this license should be interpreted to restrict third-party terms. When using the Licensed Application, You must ensure that You comply with applicable third-party terms and conditions.

3. TECHNICAL REQUIREMENTS

3.1  Licensor attempts to keep the Licensed Application updated so that it complies with modified/new versions of the firmware and new hardware. You are not granted rights to claim such an update.

4. MAINTENANCE AND SUPPORT

4.1  The Licensor is solely responsible for providing any maintenance and support services for this Licensed Application. You can reach the Licensor at the email address listed in the Play Store Overview for this Licensed Application.

4.2  Walkover Web Solutions and the End-User acknowledge that the Services have no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application.

5. USE OF DATA

You acknowledge that Licensor will be able to access and adjust Your downloaded Licensed Application content and Your personal information, and that Licensor's use of such material and information is subject to Your legal agreements with Licensor and Licensor's privacy policy, which can be accessed by visiting viasocket privacy policy.

You acknowledge that the Licensor may periodically collect and use technical data and related information about your device, system, and application software, and peripherals, offer product support, facilitate the software updates, and for purposes of providing other services to you (if any) related to the Licensed Application. Licensor may also use this information to improve its products or to provide services or technologies to you, as long as it is in a form that does not personally identify you.

6. USER-GENERATED CONTRIBUTIONS

The Licensed Application does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or in the Licensed Application, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Licensed Application and through third-party websites or applications. As such, any Contributions you transmit may be treated in accordance with the Licensed Application Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:

1. The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.

2. You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Licensed Application, and other users of the Licensed Application to use your Contributions in any manner contemplated by the Licensed Application and this License Agreement.

3. You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness or each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Licensed Application and this License Agreement.

4. Your Contributions are not false, inaccurate, or misleading.

5. Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.

6. Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).

7. Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.

8. Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.

9. Your Contributions do not violate any applicable law, regulation, or rule.

10. Your Contributions do not violate the privacy or publicity rights of any third party.

11. Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.

12. Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.

13. Your Contributions do not otherwise violate, or link to material that violates, any provision of this License Agreement, or any applicable law or regulation.

Any use of the Licensed Application in violation of the foregoing violates this License Agreement and may result in, among other things, termination or suspension of your rights to use the Licensed Application.

7. CONTRIBUTION LICENSE

You agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).

By submitting suggestions of other feedback regarding the Licensed Application, you agree that we can use and share such feedback for any purpose without compensation to you.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area in the Licensed Application. You are solely responsible for your Contributions to the Licensed Application and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

8. LIABILITY

9. WARRANTY

9.1  Licensor warrants that the Licensed Application is free of spyware, trojan horses, viruses, or any other malware at the time of Your download. Licensor warrants that the Licensed Application works as described in the user documentation.

9.2  No warranty is provided for the Licensed Application that is not executable on the device, that has been unauthorizedly modified, handled inappropriately or culpably, combined or installed with inappropriate hardware or software, used with inappropriate accessories, regardless if by Yourself or by third parties, or if there are any other reasons outside of Walkover Web Solutions's sphere of influence that affect the executability of the Licensed Application.

9.3  You are required to inspect the Licensed Application immediately after installing it and notify Walkover Web Solutions about issues discovered without delay by email provided in Contact Information. The defect report will be taken into consideration and further investigated if it has been emailed within a period of one (1) days after discovery.

9.4  If we confirm that the Licensed Application is defective, Walkover Web Solutions reserves a choice to remedy the situation either by means of solving the defect or substitute delivery.

9.5  In the event of any failure of the Licensed Application to conform to any applicable warranty, You may notify the Services Store Operator, and Your Licensed Application purchase price will be refunded to You. To the maximum extent permitted by applicable law, the Services Store Operator will have no other warranty obligation whatsoever with respect to the Licensed Application, and any other losses, claims, damages, liabilities, expenses, and costs attributable to any negligence to adhere to any warranty.

9.6  If the user is an entrepreneur, any claim based on faults expires after a statutory period of limitation amounting to twelve (12) months after the Licensed Application was made available to the user. The statutory periods of limitation given by law apply for users who are consumers.

10. PRODUCT CLAIMS

Walkover Web Solutions and the End-User acknowledge that Walkover Web Solutions, and not the Services, is responsible for addressing any claims of the End-User or any third party relating to the Licensed Application or the End-User’s possession and/or use of that Licensed Application, including, but not limited to:

(i) product liability claims.

(ii) any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement.

(iii) claims arising under consumer protection, privacy, or similar legislation.

11. LEGAL COMPLIANCE

You represent and warrant that You are not located in a country that is subject to a US Government embargo, or that has been designated by the US Government as a "terrorist supporting" country; and that You are not listed on any US Government list of prohibited or restricted parties.

12. CONTACT INFORMATION

For general inquiries, complaints, questions or claims concerning the Licensed Application, please contact:

Walkover

Captain CS Naidu Building, 405-406, Greater Kailash Road, Opposite Grotto, New Palasia, Indore, Madhya Pradesh 452001

Indore, Madhya Pradesh 452001

India

[email protected]

13. TERMINATION

The license is valid until terminated by Walkover Web Solutions or by You. Your rights under this license will terminate automatically and without notice from Walkover Web Solutions if You fail to adhere to any term(s) of this license. Upon License termination, You shall stop all use of the Licensed Application, and destroy all copies, full or partial, of the Licensed Application.

14. THIRD-PARTY TERMS OF AGREEMENTS AND BENEFICIARY

Walkover Web Solutions represents and warrants that Walkover Web Solutions will comply with applicable third-party terms of agreement when using Licensed Application.

In Accordance with Section 9 of the "Instructions for Minimum Terms of Developer's End-User License Agreement," Google's subsidiaries shall be third-party beneficiaries of this End User License Agreement and — upon Your acceptance of the terms and conditions of this License Agreement, Google will have the right (and will be deemed to have accepted the right) to enforce this End User License Agreement against You as a third-party beneficiary thereof.

15. INTELLECTUAL PROPERTY RIGHTS

Walkover Web Solutions and the End-User acknowledge that, in the event of any third-party claim that the Licensed Application or the End-User's possession and use of that Licensed Application infringes on the third party's intellectual property rights, Walkover Web Solutions, and not the Services, will be solely responsible for the investigation, defense, settlement, and discharge or any such intellectual property infringement claims.

16. APPLICABLE LAW

This License Agreement is governed by the laws of India excluding its conflicts of law rules.

17. MISCELLANEOUS

17.1  If any of the terms of this agreement should be or become invalid, the validity of the remaining provisions shall not be affected. Invalid terms will be replaced by valid ones formulated in a way that will achieve the primary purpose.

17.2  Collateral agreements, changes and amendments are only valid if laid down in writing. The preceding clause can only be waived in writing.