TechDoc provides a User Feedback system to help you track and improve your documentation based on user responses.

How Users Provide Feedback

When a document is published, every page includes a "Was this page helpful?" message at the bottom.

• If a user selects Yes, it is recorded as positive feedback.

• If a user selects No, they are prompted to enter their concerns in a comment box, which is recorded as negative feedback.

Tracking User Feedback

To view collected feedback:
1. Click on the Collection where the document is published.
2. A menu bar will appear at the bottom.
3. Select User Feedback to open the feedback dashboard.

The User Feedback section displays Page Name, Positive Count, Negative Count, Comments

Using Feedback to Improve Documentation

By regularly reviewing feedback, you can:
✅ Identify pages that need improvement.
✅ Understand common issues users face.
✅ Enhance documentation clarity and accuracy.

TechDoc’s User Feedback feature ensures your documentation remains useful, relevant, and user-friendly.